Terms & Conditions

Welcome to VEDIKA Homes. By using our website or purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Using Our Website

You may use the VEDIKA Homes website for personal and lawful purposes.

You must not:

Use our website for any illegal or fraudulent activity.
Damage or interfere with our website.
Try to access another person's account.
Copy or use our website content without our permission.
Upload viruses, malware, or other harmful files.
Use bots, scraping tools, or other automated methods to collect information from our website without our permission.

We may restrict or suspend access to our website if these terms are violated.

2. Age Requirement

You must be 18 years or older to place an order or use our website.

By using our website, you confirm that the information you provide is correct and accurate.

3. Customer Account

If you create an account with VEDIKA Homes, you are responsible for keeping your login details and password safe.

You must not share your password or allow another person to use your account.

If you notice any unauthorised use of your account, please inform us immediately.

We may suspend or close an account if we find that it is being misused or these Terms & Conditions are being violated.

4. Product Information

We try our best to provide accurate product descriptions, photographs, prices, sizes, colours, and other information.

However, there may be small differences between the product shown on the website and the actual product due to photography, lighting, or screen settings.

We reserve the right to correct any errors, update product information, change prices, or discontinue products when required.

5. Orders

When you place an order, you agree to provide correct and complete information.

We reserve the right to cancel an order in certain situations, such as:

The product is unavailable.
There is an error in the product price or description.
Incorrect information has been provided.
We suspect fraudulent or unauthorised activity.

If a prepaid order is cancelled by us, the applicable refund will be made to the original payment method.

6. Payments

You can pay for your order using the payment options available on our website.

For Cash on Delivery orders, payment must be made when the order is delivered.

For prepaid orders, payment is processed through our authorised payment partners.

You are responsible for providing correct payment and billing information.

7. Cancellation

You can cancel your order before it is packed or shipped.

Once the order has been packed or shipped, cancellation may not be possible.

For complete details, please refer to our Cancellation Policy.

8. Returns and Refunds

VEDIKA Homes accepts eligible returns according to our Return & Refund Policy.

Products must meet the return conditions mentioned in that policy.

Generally, products should be unused, undamaged, and returned with their original packaging, tags, accessories, and other items supplied with the product.

Please read our Return & Refund Policy for complete information about returns, refunds, and return shipping charges.

9. Delivery and Shipping

We aim to deliver your order safely and on time.

Shipping is currently free on orders placed with VEDIKA Homes.

Orders are generally delivered within 7–8 business days after dispatch. Delivery times may vary depending on your location, courier service, weather, or other unexpected circumstances.

For more information, please refer to our Delivery & Shipping Policy.

10. Reviews and Customer Content

If you submit a review, photograph, comment, or other content to our website, you must ensure that it is genuine and does not:

Contain false or misleading information.
Violate another person's rights.
Contain abusive, offensive, illegal, or harmful content.
Violate copyright, trademark, privacy, or other legal rights.
Contain viruses or harmful software.

VEDIKA Homes may remove content that violates these Terms & Conditions.

11. Website Content and Copyright

All content on the VEDIKA Homes website, including our:

Logo and brand name
Product photographs
Product descriptions
Text and graphics
Videos
Website design
Other website materials

belongs to VEDIKA Homes or its respective owners.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without our written permission.

12. Website Availability

We try to keep our website available and working properly. However, we cannot guarantee that the website will always be available or free from errors.

The website may sometimes be unavailable because of maintenance, technical problems, internet issues, or other circumstances beyond our control.

We may update, change, suspend, or discontinue any part of our website or services when necessary.

13. Limitation of Liability

We take reasonable care to provide accurate information and reliable services.

However, VEDIKA Homes will not be responsible for delays or problems caused by circumstances beyond our reasonable control, such as courier delays, natural events, technical problems, or internet failures.

Nothing in these Terms & Conditions limits any rights that customers have under applicable law.